Date of Issuance – May 11, 2001 Date of Issuance – December 21, 1994 Declaration of Basic Policy-It is the policy of the State to protect the interest of the consumer, promote his general welfare and to establish standards of conduct for business and industry. 11, s. 2006Mandatory Philippine National Standard for Blended Hydraulic Cement with Pozzolan 6977, as amended by Republic Act No. Download Now!Republic Act No. 09, s. 1997, Department Administrative Order No. Download Now!Joint DTI-DOF-BOC-BIR Administrative Order No. Download Now!Memorandum Circular No. 8289, and further amended by Republic Act No. Date of Issuance – August 28, 2002 20-03, series of 2020Guidelines in Obtaining Non-Strategic Good Certificate 4. 09, s. 2002Providing Rules on Price Tags/Labels Authorizing the use of Shelf Pricing in combination with Modern Technology for Automatic Product Identification 06, s. 2017New Rules and Regulations concerning the Mandatory Certification of Portland Cement and Blended Hydraulic Cement with Pozzolan Download Now!Department Administrative Order No. In compliance with RA 7394 or the Consumer Act of the Philippines, please be informed of our store’s RETURN AND EXCHANGE POLICY: The policy shall not be applied if reason for Return or Exchange is CHANGE OF MIND. 8, s. 1987Standardization of Carbon Steel Wire Rods 3883, as amended, otherwise known as the Business Name Law Date of Issuance : April 02, 2020  Download Now!Memorandum Circular No. Date of Issuance – May 11, 2001 Download Now!Department Administrative Order No. - Wear and tear is excluded. 2, s. 1991, Department Administrative Order No. Download Now!Department Administrative Order No. 3883, as amended otherwise known as the Business Name Law Date of Issuance : February 7, 2020 Date of Issuance – October 18, 2006 Download Now! 9994, also known as the “Expanded Senior Citizens Act of 2010,” an Act Granting Additional Benefits and Privileges to Senior Citizens, further amending Republic Act No. Download Now!Joint DTI-DICT-NTC-NPC-DOJ Administrative Order No. 9485, otherwise known as the Anti-Red Tape Act of 2007, and for Other Purposes Date of Issuance – October 8, 2020 Date of Issuance – October 20, 2020 Date of Issuance – July 19, 2000 Date of issuance – July 5,  2020 3883, as amended, otherwise known as the Business Name Law, prescribing for New Registration Fees 3, s. 2017, Department Administrative Order No. 6 S. 2015Policy guidelines and procedures in the implementation of the Bottom-Up Budgeting projects of FY 2015 1464, as Amended)” 69, series of 1983, as amended, to include Republic Act No. Download Now!Republic Act No. 10642, An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles 8249Revising Presidential Decree No. Date of Issuance – February 12, 1990 google_ad_slot = "7161381404"; Date of Issuance – December 29, 2017 20-53, series of 2020Prescribing the Recategorization of Travel Agencies, Tour Operators, Reservation Service, and Related Activities from Category IV to Category II. 02, s. 2001Implementing Rules and Regulations of Republic Act No. Download Now!Republic Act No. Download Now!Department Administrative Order No. Short Title - This act shall be known as the "Consumer Act of the Philippines". 259, series of 1987 (An Act to Rationalize the Soap and Detergent Surfactant Industry) in the enumeration of Trade and Industry Laws Gather documentation regarding your complaint. Download Now!Department Administrative Order No. 5, s. 1996, Department Administrative Order No. 7432 of 1992 as amended by Republic Act No. Date of Issuance – February 23, 1995 Download Now!Department Administrative Order No. 32, Series of 1985, as amended (Rules and Regulations on the Accreditation of Service and Repair Enterprises 7718 (BOT LAW) – Annex AThe Public Bidding Process Under R.A. 7718 (BOT Law) 7, entitled “Directing emergency measures to protect the people from hoarding, profiteering, injurious speculations, manipulation of prices and other pernicious practices affecting the supply of palay and rice” 20-21, series of 2020, Memorandum Circular 20-20, series of 2020, Joint Memorandum Circular No. 11337An Act Providing Benefits and Programs to Strengthen, Promote, and Develop the Philippine Startup Ecosystem Date of Issuance – March 17, 2017 Date of Issuance – August 24, 2012 Download Now!Department Administrative Order No. Download Now!Department Administrative Order No. 6957 (BOT Law) as amended by R.A. 7718Revised Implementing Rules and Regulations of R.A. No. Date of Issuance – July 23, 1987 Date of Issuance – June 10, 1996 16-01 Series of 2016 of the Department of Trade and Industry (DTI) Download Now!Department Administrative Order No. If a product has a minor fault, the retailer can choose to repair the item, replace it, or refund your money.. 7, series of 1990 – Policies and Guidelines on Metrication 9501 otherwise known as the amended “Magna Carta for Micro, Small and Medium Enterprises” 41 (BM04A-07-13-2017)Guidelines Requiring Domestic Airlines to Apply Senior Citizens Discount and Persons with Disabilities Discount on Air Transportation Tickets Purchased Online 19-03 S.2019, Department Administrative Order No.17-07, s. 2017, Department Administrative Order No. 877 -A, s. 2010The Comprehensive Motor Vehicle Development Program 20-19, series of 2020, Memorandum Circular No. Date of Issuance – November 10, 1972 Date of Issuance – November 5, 1997 13 to ensure the people of business establishments exempted from the home quarantine requirement. Date of Issuance – October 7, 1983 Download Now!Executive Order No. 8, s. 1988Labelling of Finished Textile Fabrics, Ready-Made Garments and Piece Goods Download Now!Memorandum Circular No. 156Providing for a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program and its Implementing Guidelines 9442, otherwise known as the Magna Carta for Disabled Persons” Presidential Decree No. 913Strengthening the Rule-making and Adjudicatory Powers of the Minister of Trade and Industry in order to further protect consumers 69, s. 1993Further amending certain provision of Ministry Order No. Download Now!RA 8792 – Electronic Commerce ActAn Act Providing For The Recognition And Use Of Electronic Commercial And Non-Commercial Transactions And Documents, Penalties For Unlawful Use Thereof And For Other Purposes Download Now!Department Administrative Order No. 8502, otherwise known as, The “Jewelry Industry Development Act of 1998” 20-03, series of 2020Guidelines in Obtaining Non-Strategic Good Certificate An Act to Rationalize the Soap and Detergent Surfactant Industry and thereby promote and expand the Utilization of Chemicals derived from Coconut Oil and for Other Purposes, Exempting Donated Used Motor Vehicles to Local Government Units from the Prohibition of Importation of Used Motor Vehicles Under Article 2, Section 3 of Executive Order No. Download Now!Republic Act No. 20-57, series of 2020Increasing the Allowable Operational Capacity of More Business Establishments or Activities Under Category III. 9257 of 2003 Download Now!Department Administrative Order No. Date of Issuance – July 21, 2016 Download Now!Joint Memorandum Circular No. Date of Issuance – December 10, 1978 07, series of 2006 Date of Issuance – February 10, 1988 1464, otherwise known as the Tariff and Customs Code of the Philippines, as amended 242 dated July 24, 1987, which amends Executive Order No. 32, Series of 1985, as amended, particularly providing for Standard Classification for Air Conditioning and Refrigeration Service and Repair Enterprises, Further amending certain provisions of Ministry Order No. Download Now!Executive Order No. Download Now!Department Administrative Order No. 7394, Otherwise known as The Consumer Act of the Philippines Download Now!Department Administrative Order No. 3, s. 2010Revised Implementing Rules and Regulations of Act No. 156Providing for a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program and its Implementing Guidelines 20-21, series of 2020Guidelines on the Operations of Malls and Shopping Centers in Areas Declared Under General Community Quarantine (GCQ) Download Now!Department Administrative Order No. 20-33Revised Category I – M Business Establishments Or Activities Pursuant To The Revised Omnibus Guidelines On Community Quarantine Dated 22 May 2020 Amending For The Purpose Memorandum Circular 20-22 S. 2020 Download Now!Revised Internal Rules of SandiganbayanRevised Internal Rules of the Sandiganbayan 12, s. 1995Rules and Regulations implementing R.A. no. Download Now!Republic Act No. Download Now! OROQUIETA CITY, Misamis Occidental, Nov. 29 – To correct the misconception of consumers that they do not have the right to return defective goods because of the “No Return, No Exchange” notice in the receipts or anywhere in the store, the Department of Trade and Industry-Misamis Occidental (DTI-MisOcc) clarified in an interview that consumers are entitled to either an exchange or … 8970 Download Now!Joint DOTC-DTI Administrative Order No. 7903An act Creating a Special Economic Zone and Free port in the city of Zamboanga creating for this purpose the Zamboanga City Special Economic Zone Authority, Appropriating Funds therefor, and for Other Purposes (2) such adequate 7042An Act to Promote Foreign Investments, Prescribe The Procedures For Registering Enterprises Doing Business In The Philippines, And For Other Purposes 7975* and R.A. No. Date of Issuance – January 14, 1993 913Strengthening the Rule-making and Adjudicatory Powers of the Minister of Trade and Industry in order to further protect consumers Download Now!Department Administrative Order No. Download Now!Department Administrative Order No. Download Now!Department Administrative Order No. 9, s. 2008Rules and Regulations to implement Republic Act No. Date of Issuance – May 27, 1992 Go back to where you made the purchase. Download Now!Memorandum Circular No. Date of Issuance – July 31, 2002 9485, otherwise known as the Anti-Red Tape Act of 2007, and for Other Purposes. 08, s. 1997Mandatory Philippine National Standards for switches for household and similar fixed-electrical installation; plugs and socket-outlets for household and similar purposes; and general use snap switches Date of Issuance – August 20, 1997 13-1, s. 2013Amendments to the DTI, DA, DOH, DENR Joint Administrative Order No. Date of Issuance – November 13, 1995 The Right to Consumer Education The seventh consumer right is THE RIGHT TO CONSUMER EDUCATION which is the right to acquire the knowledge and skills necessary to be an informed customer. 69 Series of 1993 (Rules and Regulations on the Accreditation of Service and Repair Enterprises joint da-doh administrative order no. Download Now!Department Administrative Order No. Date of Issuance – October 20, 2020 Date of Issuance – July 18, 1975 Executive Order No. Download Now!Department Administrative Order No. That’s because you have the right to do so as a consumer, as written under Republic Act 7349, also known as the Consumer Act of the Philippines. Date of Issuance – November 28, 1990 1. Date of Issuance – May 11, 2001 11, s. 2006Mandatory Philippine National Standard for Blended Hydraulic Cement with Pozzolan 14-4, s. 2014Amendments to the Department Administrative Order No. 7394, otherwise known as the Consumer Act of the Philippines or the Department Administrative Order No. 3883, as amended otherwise known as the Business Name Law Date of Issuance – May 15, 2016 15 Series of 1990, Modifying Ministry Order No. Date of Issuance – May 19, 1995 Date of Issuance – May 15, 2016 Download Now!Republic Act (R.A.) No. 9, s. 2010Prescribing rules governing the accreditation of Certification authorities for Digital Signatures Date of issuance – July 5,  2020 7, s. 1990Policies and Guidelines on Metrication 1, s. 1994Designating DTI Regional/Provincial Directors as NCAC Coordinators 3 s. 2000Implementing Rules and Regulations (IRR) of RA 8800 2002 and DAO 3, S. 2003 to transfer the implementation of the DTI Accreditation/Recognition Program of Motor Vehicle Private Emission Testing Centers (PETCs) from the Bureau of Philippine Standards (BPS) to the Fair Trade Enforcement Bureau (FTEB) and the management thereof to the Consumer Protection Advocacy Bureau (CPAB) 14-3 series of 2014 (DAO 14-3, S.2 014) otherwise known as The Implementing Rules and Regulations of Republic Act No. Date of Issuance – November 3, 2009 10642, An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles Download Now!Department Administrative Order No. Download Now!Department Administrative Order No.17-07, s. 2017Guidelines on the Recognition of Consumer Organizations (COs) 14-3 series of 2014 (DAO 14-3, s. 2014) otherwise known as the Implementing Rules and Regulations of Republic Act No.10642, an Act Strengthening Consumer Protection in the Purchase of brand new Motor Vehicles 20-44, series of 2020Prescribing the Recategorization of Some Business Activities from Category IV to Category III, Additional Services Allowed for Barbershops and Salons, Adjustment of Operating Hours, and Amendment of the IATF Negative List. 1, s. 1990, Department Administrative Order No. Date of Issuance – February 27, 1991 Download Now!Department Administrative Order No. 3, s. 1993Amending Department Order No. Date of Issuance – February 12, 2010 Download Now!Department Administrative Order No. Date of Issuance – June 28, 2010 Date of Issuance – February 15, 2005 Download Now!Memorandum Circular no. 133, series of 1987 entitled “Reorganizing the Department of Trade and Industry, its Attached Agencies, and for other purposes” 10909An Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor Date of Issuance – August 20, 2008 Download Now!Department Administrative Order No. Date of Issuance – February 10, 1988 while merchants are not required to accept returns (unless there is a defect, in which case it may be covered by an implied warranty), certain laws govern the disclosure of refund and return policies. 20-27Guideline On The Temporary Suspension Of Administrative Penalty Under The Strategic Management Act In Light Of The COVID Pandemic tags: implementing rules and regulations, laws republic of the philippines department of agriculture department of health. 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Executive Order No. 32, Series of 1985, as amended (Rules and Regulations on the Accreditation of Service and Repair Enterprises) Grant of Grace Period to File Applications/Submit Reports and Moratorium on Monitoring and Enforcement, Extension of the Validity of the Philippine Standard (PS) Quality and/or Safety Certification Mark Licenses due to the Enhanced Community Quarantine Over Luzon. in terms of weight, measure or numerical count rounded of to at least 10644 an act promoting job generation and inclusive growth through the development of micro, small and medium enterprises, otherwise known as the “Go Negosyo Act” Download Now!Department Administrative Order No. Date of Issuance – November 17, 1989 1, s. 1987Standardization of Medical Grade Oxygen in Cylinders Date of Issuance – June 10, 1993 - It is the policy of the State to protect the Date of Issuance – June 3, 2010 Download Now!Department Administrative Order No. 10, s. 2006, Department Administrative Order No. Download Now!Memorandum Circular 20-08, series of 2020Ensuring Unhampered Movement of Cargo and Transit of Personnel of Business Establishments Allowed to Operate During the Enhanced Community Quarantine of Luzon, amending for this purpose MC No.20-06. 07, series of 2006 20-13, series of 2020STMO’s List of Prohibited End-users 20-01Adoption of Processes for the Expedited Release of Refrigerated Containers and Dry Vans During the Period of Enhanced Community Quarantine Download Now!Department Administrative Order No. 20-26Guidelines On Export Authorization 14-1, Series of 2014 20-27Guideline On The Temporary Suspension Of Administrative Penalty Under The Strategic Management Act In Light Of The COVID Pandemic 9442, otherwise known as the Magna Carta for Disabled Persons”, Amendments to Joint DTI-DA Administrative Order (JAO) No. Download Now!Joint Memorandum Circular No. 13-1, s. 2013Amendments to the DTI, DA, DOH, DENR Joint Administrative Order No. 09-06, s. 2009, Department Administrative Order No. //--> Department Administrative Order No. The Act says products must be of acceptable quality, fit for purpose and match their description.. 10642An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles 06, s. 2007, Department Administrative Order No. Download Now!Department Administrative Order No. duration 07, series of 2006”); and2. 37, series of 2005 19-90 S.2019Mandating the Use of the Filipino and/or English Language in Signages, Billboards, Advertisements, Brochures, Fliers, Notices, Advisories, Labels, Price Tags/Lists, Menus, Receipts, and other Business/Marketing Materials Download Now!Republic Act No. Mandatory Philippine National Standard – All manufacturers, distributors, importers and retailers of Dry Chemical Fire Extinguishers, Halogenated Hydrocarbon (Halon Type) Portable Fire Extinguishers, and Pozzolan Cement. Date of Issuance – December 22, 2016 04, s. 2002Mandatory Philippine National Standard for Safety-belts and Restraint Systems Download Now!Department Administrative Order 19-15, Series of 2019Guidelines for Registration of Installation Facilities of Speed Limiter. 09, s. 2006Mandatory Philippine National Standards for Safety Glass for Road Vehicle 11-03, s. 2011Mandatory Philippine National Standard – All manufacturers, distributors, importers and retailers of safety glazing materials and their installation on vehicles, pneumatic tyres for motor vehicles and their trailers, and pneumatic tyres for commercial vehicles and their trailers. Download Now!Memorandum Circular 20-09, series of 2020Pagpapahalaga sa mga Senior Citizens. Download Now!Ministry Order No. Date of Issuance – June 30, 1993 Date of Issuance- July 26, 1987 Download Now!Department Administrative Order No. 9, s. 2008, Department Administrative Order No. Date of Issuance – July 5, 2006 10642, An Act strengthening Consumer Protection in the purchase of Brand New Motor Vehicles 20-06, s.2020 : Ensuring Unhampered Movement of Cargo and Transit of Personnel of Business Establishments Allowed to Operate During the Enhanced Community Quarantine of LuzonDownload Now!Memorandum Circular 20-04 : Prescribing Implementing Guidelines for IATF Resolution No. Download Now!Joint DTI-DA-DOE Administrative Order No. 7, s. 2010Guidelines in implementing the Nationwide Upscaling of Reforms in processing business permits and licenses in all cities and municipalities in the Philippines 8, s. 1987Standardization of Carbon Steel Wire Rods Date of Issuance – February 15, 2000 Presidential Decrees 11-04, s. 2011, Department Administrative Order No. Download Now!Department Administrative Order No. 32, Series of 1985, as amended by Department Order No. 7470, otherwise known as the “National Economic Research and Business Assistance Center of the Philippines Act of 1992” Date of Issuance – May 05, 2020 Date of Issuance – October 25, 2006 Download Now!Memorandum Circular No. 2, series of 1993 specifically Section 1, Rule XI, Chapter IV, Title III thereof (Requiring Clear Indication of Prices in Price Tags, Lists) and Rule IV, Chapter VI, Title III thereof (Price Advertising) Date of Issuance – June 7, 1991 Department Administrative Order (DAO) No. 7, s. 2010, Department Administrative Order No. 20-19, series of 2020Grant of Grace Period to File Applications/Submit Reports and Moratorium on Monitoring and Enforcement 10, series of 2002 entitled “Amending Department Administrative Order No. Date of Issuance – June 26, 1995