Hospitality Job Descriptions Concierges are hotel, apartment or office building employees who typically assist guests with personal services. He or she must learn to not only listen to what the customer is saying, but also what isn't being said. Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary. Some employers demand candidates having past work experience in areas like customer service. Search and apply now 159 Concierge jobs on MNC Jobs India, India's No.1 MNC Job Portal. Their responsibilities include but are not limited to taking messages, coordinating housekeeping and management, arranging transportation and entertainment, and monitoring guest's special requests. Concierge job placements require applicants having a bachelor´s degree in hotel management, including command over English language and excellent communication skills as a minimum. Are reliable, responsible and can remain professional and calm in all situations. Find out what is the best resume for you in our Ultimate Resume Format Guide. A Concierge provides personal services and assistance to clients at hotels, hospitals, apartments and office buildings. Job Specializations People want things done but don't have the time to do them. The job involves simple tasks so is not too demanding in terms of activity or … The more upscale the property or business, the more tasks the concierge is given to do. Apply to Concierge, Front Desk Agent, Seaman and more! Position: Concierge Location: Throughout London Salary: up to 9.77 incl holiday Job type: Temporary, day and night shifts available Work within luxury residential developments throughout London. Behind the scenes, a hotel concierge may perform tasks like overseeing cleaning services, managing resource inventories, compiling reports on maintenance jobs and other office work. Don't ask your hotel concierge for personal advice. Business Owner's Personal Assistant Job Description. Our corporate membership offers a complete solution for both large and small businesses via bespoke packages depending on the size of your organisation and your personal requirements. File Format. edenhill.org. Builds an extensive knowledge base of local area restaurants, shops, attractions, transportation options, and airports. There is also such a position as a “Computer Concierge.” Computer Concierges are found at IT companies, providing such services as tech support, repair, and data collection. They are there to ease customers’ stress and hassle. Responsibilities may include taking messages, dispensing advice on transportation or local sites of interest, and monitoring guest requests for maintenance and assistance. These include. They are there to give them a much easier and more comfortable time with the following services that they extend. A concierge (kaan-see-ehrzh) works at a luxury hotel. Maintains a positive and professional relationship with all vendors and merchants. 7,599,930 B1; 7,827,125 and 7,836,060. Let potential applicants know about the opportunity for overtime or required seasonal availability. Employ an accommodating culture in looking after their needs for the best type of customer service.Find samples for outlining the specific concierge service that you wish to offer. JOB TITLE: CONCIERGE. They may book services for guests, such as transportation and activities. As a busy small business owner, you may find yourself getting behind on critical tasks or ignoring your personal duties when work gets overwhelming. Find more job openings in Concierge for freshers and experienced candidates. Top executives also use personal concierge services. A personal concierge service runs on the most basic of premises. Hotel management requires excellent people management skills and a calm, professional, approachable manner. The concierge is essentially a personal assistant to the building's residents. Basic Job Description: Assist patrons at hotel, apartment or office building with personal services. A concierge provides guests with information about locations and services outside of the hotel. The concept has been applied more generally to other hospitality settings and to personal concierges who manage the errands of private clients. changi airport jobs. FREE 9+ Sample Concierge Job Descriptions in MS Word | PDF At hotels or malls, always expect to find a concierge. A personal concierge service is a very open-ended job description as you will most likely perform a variety of tasks. Concierge and Safeguarding Officer (Day and Night Shift) – Supported Housing*. As a hotel manager, you'll be commercially accountable for budgeting and financial management and will need to plan, organise and direct all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations and housekeeping. Provides pre-arrival support for guests arriving on packages. front desk jobs. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. Guide the recruiter to the conclusion that you are the best candidate for the concierge job. A concierge serves as a personal assistant for hotel guests. PDF; Size: 12 KB . The average hourly pay for a Concierge is $14.18. Requests from clients can be anything from finding good seats for a sold-out concert to researching the best Moroccan restaurant in town. They complete many important roles within a company including answering phones, accepting mail and courier deliveries, arranging transportation and assisting with in-house events. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Strong verbal and written communication skills, True desire to satisfy the needs of others in a fast-paced environment, Ability to interact with all guests and owners, internal and external, effectively with tact and diplomacy, Ability to suggest a wide variety of local and statewide attractions for guest entertainment, BA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred, 3 to 5 years of sales experience preferred, Familiarity with location, neighborhood, and local attractions, including restaurants, bars, and nightlife, Working knowledge of office software, point-of-sale, and phone systems. This is your chance to set your hotel or resort apart from competing listings and sell yourself to job seekers by highlighting the unique company culture, working environment, and anything else you bring to the table for incoming concierges. Relating to work opportunities at malls are these Retail Job Description Samples. [Intro paragraph] Job postings that garner the most attention often take the next 2-3 sentences to introduce their business to prospective hires. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Details. If you are a budding entrepreneur in the hotel or mall business, be sure to have a spot open for a concierge. Yes, your concierge is a friendly character with a caring disposition. A Concierge Assists Guests Communication Skills. Claude Wilson. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. See salaries, compare reviews, easily apply, and get hired. Personal concierge services cater to high-end clientele and act like personal, on-call “for everything” assistants. Provides guests with information about attractions, facilities, services, and activities in or outside the property. They must uphold company culture at all times while making guests feel welcomed and valued. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. For directions, questions about the best places to eat, or for contact details on transportation services, one just has to approach and inquire at the concierge’s booth. Cleaner Job Description Sample Template This free cleaner job description sample template can help you attract an innovative and experienced cleaner to your company. Maintains inventory and stock of supplies, brochures, and collateral for concierge desks. While the highest-level decision-making is often left to management staff, concierges are critical cogs in the business-process machine, and higher-ups commonly delegate vital tasks to these key players. 7,599,930 B1; 7,827,125 and 7,836,060 Responsibilities may include taking messages, dispensing advice on transportation or local sites of interest, and monitoring guest … Concierges are often the face of your hotel, so make sure your next hire is a good one. retail jobs. Assists the guest- regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities. 14h ago. Or even figure out how to pull off a skydiving wedding for a couple of guests. Education, Experience, and Licensing Requirements: [Call to Action] Now that prospective concierges are familiar with your resort and the job requirements, you need a powerful call to action to turn them into applicants. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. In addition, you will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises. Position Summary: The concierge will be the first response on personal lines client claims, answering policy questions and providing guidance on the claims process…Broad knowledge of personal lines insurance with a strong understanding of coverages and forms Ability to work independently and have a high attention to detail… 2.9 Optimized for job board approval and SEO, our 700+ job description templates boost exposure, provide inspiration and speed up hiring. customer service jobs. The general term will optimize your job title to show up in a general search for jobs … Not all guests are good at communication and some might not be able to adequately express their concerns and n… 6,654 Personal Concierge jobs available on Indeed.com. Meets with guests and provides outstanding customer service to all guests, owners, and visitors of the hotel. Knows all essential aspects of our resort or hotel operations. hotel jobs. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Knows all essential aspects of our resort or hotel operations. New personal concierge careers are added daily on SimplyHired.com. As places also frequented by travelers, shopping malls have taken to providing concierge services that are similar to those from hotels or resorts. Crafting a Concierge Resume Objectives resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Front Desk, Reception, Cashier, Reservation, Bell Desk, Concierge, Travel Desk etc. Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary. A medical concierge’s responsibilities include the collection of patients’ data and the settlement of patients’ admission to and discharge from the hospital. Temp to Perm Concierge Immediate start, mixed shift 7/7, average 52 hours per week Old … (average 52 hours per week) The concierge role is a front of house reception based role … 1-30 of 308 jobs . The following services are often travel-related, which is why concierges are prominent at hotels and resorts. Makes guest reservations for air or other forms of transportation when requested. 6,654 Personal Concierge jobs available on Indeed.com. A concierge (French pronunciation: [kɔ̃sjɛʁʒ]) is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. A large aspect of communication is the ability to listen and evaluate. For directions, questions about the best places to eat, or for contact details on transportation services, one just has to approach and inquire at the concierge’s booth. Look through these Job Description Templates for ideas on how to draft job advertisements for hiring the concierge that you need. A concierge may make dinner reservations, reserve entertainment tickets, hail cabs and order food for delivery. Job Description and Duties for the Front Office Department. CONCIERGE DUTIES AND RESPONSIBILITIES: Develops a strong knowledge of the hotel's facilities and services and of the surrounding community. The concierge... Center for Information. A personal concierge service is a very open-ended job description as you will most likely perform a variety of tasks. See salaries, compare reviews, easily apply, and get hired. Regardless of information available... Travel Plans. Requirements: Rich in the right kind of content, they also lead to more qualified applicants. Download. We are looking for a reliable hotel conciergeto work at the main entrance desk of our hotel. File Format. To help you maintain your momentum, consider hiring a personal assistant… A concierge provides a variety of services to guests. d-v-a.org.uk. POSITION SUMMARY: Serves as the guest 's liaison for both hotel and non-hotel services. For your business, win over your guests and customers by offering concierge services. You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency. The Billionaire Concierge is a leading luxury concierge and lifestyle management company and we will aim to fulfill even your wildest requests. Learn why and how in this post, and get to drafting your advertisements for a concierge. PDF; Size: 550 KB. Your client can range from the rich and affluent, businesses, to … A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. Our company is looking for a Part-Time Concierge to join our team. There are over 3,225 personal concierge careers waiting for you to apply! Position: Concierge Location: Throughout London Salary: up to 9.77 incl holiday Job type: Temporary, day and night shifts available Work within luxury residential developments throughout London. Simply put, a concierge's job is to meet the needs of the client. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance. Free Personal Concierge Job Description. For a guideline on writing job advertisements, see these Job Description Samples. Concierges act as the first point of contact between guests and an organization. Patents No. They are the … Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. 3,225 personal concierge jobs available. U.S. Concierge Manager Job Description Example. This way, you can position yourself in the best way to get hired. Patents No. Download. That's in the job description. The guests look upon the concierge as a font of information. Research the requirements to become a personal concierge. Supports operations partners and vendors delivering communication to managers and guests on a daily basis. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. luckyeagletexas.com. There are plenty of opportunities to land a Concierge Resume Objectives job position, but it won’t just be handed to you. Learn about the job description and duties, and read the step-by-step process to start a career as a personal concierge. Education. We make the hiring process one step easier by giving you a template to simply post to our site. For more information on what it takes to be a Hotel Concierge, check out our complete Hotel Concierge Job Description. Position Summary: The concierge will be the first response on personal lines client claims, answering policy questions and providing guidance on the claims process…Broad knowledge of personal lines insurance with a strong understanding of coverages and forms Ability to work independently and have a high attention to detail… 2.9 The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. In this role, you need a good working knowledge of the local area and effective phone communication skills. Their responsibilities include but are not limited to taking messages, coordinating housekeeping and management, arranging transportation and entertainment, and monitoring guest's special requests. At hotels or malls, always expect to find a concierge. Requirements: They may book services for guests, such as transportation and activities. This doesn't necessarily mean you are at their beck and call to fetch food or dry cleaning. But listening to your sob story is not. PDF; Size: 320 KB. Their only job is to make sure guests have everything they need during their stay (and we DO mean everything). They are the … The low-stress way to find your next personal concierge job opportunity is on SimplyHired. The concierge is essentially a personal assistant to the building's residents. Part 1 On a given day, the concierge might make dinner recommendations and reservations. Description - Skills - Education - Trends The concierge is the first person most guests meet on arrival at a hotel or a top restaurant, with a friendly, polite and courteous manner vital along with perfect presentation. File Format. They advise guests on all aspects of their stay and are generally very educated about the surrounding area. Sample Reception Concierge Job Description. Supports the marketing and sales department with administrative tasks. At such establishments, having a concierge that sees to these tasks for your guests and customers tells them that you care for them, and that you wish to make their stay and their time a most pleasant one.Your job advertisement should detail the responsibilities that a potential concierge would have to see to, like in these samples.Even outside of the usual hotels and resorts, one would still be able to avail concierge services: Wherever they may be found, concierge services exist to provide assistance. Learn about the job description and duties, and read the step-by-step process to start a career as a personal concierge. Concierge job title A great job title typically includes a general term, level of experience and any special requirements. This doesn't necessarily mean you are at their beck and call to fetch food or dry cleaning. 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