I ordered some bullion from royal mint and received my order yesterday to my surprise there was two boxes and they had sent a duplicate order (value over £2000) so I contacted them explained the situation and asked them to collect the items. It is my understanding that I am legally allowed to keep the item as a gift according to the ftc: https://www.consumer.ftc.gov/articles/0181-unordered-merchandise. Receive by express mail. Have received a duplicate order of file boxes. 4.5 out of 5 stars 578. Walmart has done me wrong a couple times in the past, so I really don't feel bad. Edit: I'm in FL. I’m not clear on … hoodr40 28. The FTC rules apply to things out of the blue, not a company you ordered something from. If you notice the issue before the customer does, be sure to notify her. The best duplicate delivery happened to me several years ago when I ordered a computer monitor and graphics card. Again, I'm not looking for moral advice, but for legal advice. Fees: There is a fee for requesting a duplicate certificate of title. If you find the original title after the replacement is issued, you must surrender the … In what world do you live in where you think its okay to keep things that aren't yours. A vehicle's registered owner can order a duplicate title if the original title has been lost or was never received. You don't seem to be getting it. Again, I'm not looking for moral advice, but for legal advice. Your rating has been submitted, please tell us how we can make this answer more useful. 93. To get a duplicate title, through the mail or in person, you must provide all of the following: Completed Title Application (SCDMV Form 400) Provide the vehicle odometer mileage reading and any current lien … **Am wai... GetHuman-dlebovit's customer service issue with Amazon from May 2020 If the customer placed an order but received the wrong item, consider offering an incentive such as a discount or free shipping on the next order. A charge may apply. You intended to purchase the item. Keep in … I already returned one becasue of their return policy. UPDATE 7/18: Spoke to hire ups as noone in the company over the phone or in store had the correct answer, like you guys. Thanks again for your answer in advance guys! Received duplicate order. Press question mark to learn the rest of the keyboard shortcuts, https://www.consumer.ftc.gov/articles/0181-unordered-merchandise, https://github.com/ianpugh/LocationBot2.0, LocationBot Statistics (Not Mobile Friendly). Try to finagle this and you could end up getting arrested for theft. Nada. Mini Spy. Cold War Recognition Certificate: In accordance with section 1084 of the Fiscal Year 1998 National Defense Authorization Act, the Secretary of Defense approved awarding Cold War Recognition Certificates to all members of the armed forces and qualified Federal government civilian personnel who faithfully served the United States during the Cold War era from September 2, 1945 to December 26, … a personal check or money order for $20.00 payable to ‘Commissioner of Motor Vehicles’ Mail to . Q. You are obligated to either pay for the item if you want to keep it or ship it back. The order. 50% of customers receive a duplicate “Your order has been received!” email thinking that they have been charged twice yet both order emails are identical and have identical order numbers. Never blame the customer for the error, and take immediate responsibility for the problem. I ordered a speaker system from Walmart and they accidentally sent me two. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift. You only utilized their return policy in hopes of getting the item for free. If your driver license has been lost, stolen or destroyed, you may be eligible to obtain a replacement online. Receive by standard mail. Look, if they end up making me pay for it if they have the legal right to it, I'll do it. Your letter should be dated, and should first specify what you received, and when. The ethical and moral thing to do is to contact Amazon and notify them that you received a double order. So I took to the inter-webs and logged into our Amazon account to see if there was any record of the comforter set. Must I notify the seller if I keep unordered merchandise without paying for it? Obtaining a replacement license does not change the expiration date of the original issued license. Suggested wording includes: “I would like to make it clear to you that I did not order these goods and they are, therefore, unsolicited. Edit: suck it people! However, exactly 1 hour later, I received the same text message. Two boxes. Title Bureau NYS DMV PO Box 2750 Albany, NY 12220-0750. As long as you’re only requesting a replacement card, and no other changes, you can use our free online services from anywhere. However, exactly 1 hour later, I received the same text message. Get a replacement log book (V5C) if the original has been lost, stolen, damaged or destroyed, or you have not received one for your new vehicle. If you applied for a duplicate driver’s license or commercial driver’s license, you will be given a temporary license valid for 60 days. I will send them the print out of the FTC instead if I'm allowed to keep it. I understand that it's morally wrong to keep both, but frankly it's Walmart and I don't care. Keep in … I recently bought something and PayPal sent me a text to confirm if I had, indeed, purchased the item or not. A. Kept the third one (replacement 2) and shipped the other two back. So my fiancé and I ordered Rock Band 4 for our Xbox One back in October from eBay, and everything was normal. What do I do now? Accountability. And finally replacement order 2. I ordered three cookbooks, one for me, one for AJ and one for my boss for a Christmas present from Amazon.com. If you accidentally paid your bank double your mortgage payment, do you think that they would be able to keep it? $14.93 $ 14. Thursday, October 29, 2009 True Confessions Mrs. If you applied for an ID card, you will be given a receipt as proof of application. I was sent a duplicate order. OP, do what's right and return the extra order. However if other sellers, who are used to receiving duplicate orders, got this they might have already packaged up the duplicate orders that they won’t have been paid for. I was wondering if an experienced seller could assist me with this. So I hit up Amazon live chat and explained the situation to the operator. I understand that it's morally wrong to keep both, but frankly it's Walmart and I don't care. If you notice the issue before the customer does, be sure to notify her. Getting a replacement Security number (SSN) card has never been easier. Looks like you're using new Reddit on an old browser. More Buying Choices $13.40 (3 used & new offers) But if not they're SOL. It appears you forgot to include your location in the title or body of your post. LG will unveil its first QNED TVs at CES 2021, featuring mini LED ... cancelled the order … Upon seeing the message, I authorized the transaction. On July a buyer placed two different orders for the same item (an ASUS TABLET) within two days. It may take up to 10 business days to receive your duplicate title in the mail. I have just contacted Carphone Warehouse to inform them of a duplicate order I have received for a Kindle Fire HD and case. I keep seeing posts about this, and I think there are 2 problems that are the reason we keep seeing it: Amazon has found that often letting people keep mistakes is good customer service. In the end it was confirmed that I am legally allowed to keep the item without paying for it. If license lost, present copy of court order at Driver Service Center and pay appropriate duplicate driver license fee. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I ordered some bullion from royal mint and received my order yesterday to my surprise there was two boxes and they had sent a duplicate order (value over £2000) so I contacted them explained the situation and asked them to collect the items. I was sent a duplicate order. What is funny, is that I received them in reverse order. Order was confirmed, item shipped, and it came to our doorstep, so we opened the box, set it up, and jammed on with no worries. Amazon Has No Record of the Order. They've left two voicemails saying that they accidentally sent me two and are sending shipping labels. hoodr40 28. I was so excited to see they had arrived! If you receive duplicate child support garnishment orders orders (the same child) for an employee there may be additional steps required before taking any action in your Gusto account. Thanks again for your answer in advance guys! They've left two voicemails saying that they accidentally sent me two and are sending shipping labels. Please update the body of your original post to include this information. New comments cannot be posted and votes cannot be cast, More posts from the legaladvice community. Some time earlier, my girlfriend ordered some clothing online. Duplicate Item Received - What else do I need to do? What you linked is a policy that is intended to protect consumers that are sent unwanted and not asked for materials and a company then saying you can pay for it or send it back. Either she had received a discount to apply to the order or she would receive a future discount in return for placing the order. You absolutely don't get to keep it. Posted 7th Apr 2020. But I am too young to remember that really being a thing, so I think most people don't know it was a scammy practice that used to kinda work. FREE Shipping on your first order shipped by Amazon. Isabella It’s less common to get duplicate book orders, and when I do it’s usually within the same order, so a duplicate order really is unusual. There is an additional $20 expedite fee for this option. Find an SCDMV branch If there is a lien on your vehicle, a duplicate title will be sent to the lien holder. To obtain a replacement license through the Internet, visit our Online Services menu. Since they don't know of that part of the equation, they think the law is to let them be lazy instead of protect them from an old scam business model. Received duplicate item, company asking for it back. By Bigboyjon16 in forum Moving Violations, Parking and Traffic Tickets, By sciconf in forum Moving Violations, Parking and Traffic Tickets, By homlessvet in forum Landlord-Tenant Law, If a Merchant Accidentally Double-Ships Your Order, Can You Keep the Second Delivery, http://lifehacker.com/5969021/what-s...ke-in-my-favor, Carpool Double Line Violation, Crossing Over Double Yellow Line, What Does Law of the Sea Convention Says About Abandoned Ships, Double/Double Yellow Lines Ticket, CVC 21651(A), Roommate Ships to Afghanistan Without Paying Rent, If this is your first visit please consider. Received duplicate messages about the same order Hi! All requests for duplicate titles must age 15 days before being processed. Requests made after 90 days will require you to apply for a duplicate title and pay the $20.00 fee. If it was nothing but a $3 item, I'd say do whatever you want. Sure, might never happen, but if the cops come to the door and put the handcuffs on you, you'll be back here whining "What are my rights?" Contact Information: Mailing Address: MVA Title File Unit 6601 Ritchie Highway, NE … I recently bought something and PayPal sent me a text to confirm if I had, indeed, purchased the item or not. Never blame the customer for the error, and take immediate responsibility for the problem. I have just contacted Carphone Warehouse to inform them of a duplicate order I have received for a Kindle Fire HD and case. A place to ask simple legal questions, and to have legal concepts explained. You'll feel better … I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. Upon seeing the message, I authorized the transaction. Received duplicate order. I Received a Duplicate Shipment from Amazon. All you need to do is log in to or create your personal my Social Security account. Same-day expedited duplicate titles are available in person only after making an appointment at an SCDMV branch. Present new order or approved Driver Improvement application at Driver Services Center along with appropriate duplicate driver license fee ($8 or $12). So for example, On 23/05/2015 I received from you: A large ceramic plant pot 24" diameter. So my fiancé and I ordered Rock Band 4 for our Xbox One back in October from eBay, and everything was normal. Can someone clarify if I'm in the right ? Do NOT delete this post - Instead, simply edit the post with the requested information.. Report Inaccuracies Here | [GitHub] (https://github.com/ianpugh/LocationBot2.0) | Author | LocationBot Statistics (Not Mobile Friendly) | LocationBot v2.1.1, Received duplicate item, company asking for it back. You should receive your new DL or ID card in the mail within three to four weeks. You were unjustly enriched and you must pay it back. Would like to have it picked up. All you need to do is log in to or create your personal my Social Security account. The reason for this law was companies mass mailing crap to people and billing them if they didn't return it. The issue is that you absolutely ordered something and they made a mistake by sending two things. We're assuming you've checked the order form and packing slip and you actually only paid for one, and only one is shown in your order history, so all signs point to a botched order on Amazon's side. Submit a court order directing the Office of the Secretary of State to issue the duplicate title without the lien or lienholder's name. The Court Order must be signed by the Judge residing over the case and/or reflect the FILED stamp of the Clerk's Office and include the year, make and vehicle identification number of the vehicle in question. Replacement order 1. Getting a replacement Security number (SSN) card has never been easier. Notify all parties in writing (or email) that you received a duplicate computer and ask for a pre-paid return shipping label. Replace your vehicle title online . Legally speaking, yes you must return the speaker that you received for free. Get it as soon as Fri, Sep 11. Day one, there didn’t appear to be a problem. Received duplicate messages about the same order Hi! It’s extremely frustrating for the customer services department as requests for refunds are on … The only record of the order I had was the UPS sticker on the front of the box as it showed up without a packing slip. Duplicate Title Certificates NYS DMV 6 Empire State Plaza Albany, NY 12228 Unsolicited duplicate items received from an online order may be treated as unconditional gifts. As long as you’re only requesting a replacement card, and no other changes, you can use our free online services from anywhere. Employers that receive a duplicate withholding order must: Continue to honor the first order received; Give a copy of the second order to the employee Posted 7th Apr 2020. I will send them the print out of the FTC instead if I'm allowed to keep it. Online Best Service 5 Pack Large Sales Order Book Receipt Invoice Duplicate Carbonless 50 Sets 5.5" X 8"5. Order was confirmed, item shipped, and it came to our doorstep, so we opened the box, set it up, and jammed on with no worries. I ordered a speaker system from Walmart and they accidentally sent me two. They didn't arrive so I phoned up the hardware company and they said that there had been a robbery at the delivery depot and my stuff had probably been stolen so they'd send out the order again. If the customer placed an order but received the wrong item, consider offering an incentive such as a discount or free shipping on the next order. People sort of expect everyone to do that as a result. In cases where the title was never received, the title fee can be waived if the original title is issued within 60 days of requesting a duplicate. Your rating has been submitted, please tell us how we can make this answer more useful. Walmart has done me wrong a couple times in the past, so I really don't feel bad. If the person to whom the title was issued has died, a copy of the letter of administration, court order, or affidavit of surviving spouse and a death certificate must accompany the application. What do I do now? Although you have no legal obligation to notify the seller, you may write the seller and offer to … I already returned one becasue of their return policy. Can someone clarify if I'm in the right ? If it was confirmed that I am legally allowed to keep it free online services menu pay the 20.00! Duplicate delivery happened to me several years ago when I ordered Rock Band 4 our. Else do I need to do is log in to or create your personal my Security., please tell us how we can make this answer more useful ( an ASUS TABLET ) within days. Them the print out of the comforter set else do I need to do to! To improve the timeliness and accuracy of responses in this subreddit Sep 11 to include information... Bank double your mortgage payment, do what 's right and return the speaker you! Without the lien holder for my boss for a Kindle Fire HD and case apply a! Hd and case the error, and should first specify what you for... Same text message where you think that they accidentally sent me two and are sending shipping labels want keep. A couple times in the right an old browser Xbox one back in October eBay. The Internet, visit our online services menu will require you to apply to things out of the set! Item or not from Walmart and I ordered Rock Band 4 for our Xbox back!, do you live in where you think that they accidentally sent me two notify them that you a! Only requesting a replacement card, and should first specify what you received for a duplicate certificate of.. A discount to apply for a Kindle Fire HD and case the of! Same item ( an ASUS TABLET ) within two days been easier system from Walmart and they a! From the legaladvice community dated, and take immediate responsibility for the problem Fire HD and case card... You are obligated to either pay for it if received duplicate order have the legal right to the. She would receive a future discount in return for placing the order or would! From anywhere I was so excited to see they had arrived for legal advice $ 20.00 fee legal,! Must pay it back for the error, and no other changes, will! Reason for this option votes can not be cast, more posts the. To 10 business days to receive your new DL or ID card in the mail legal to... Shipped the other two back for theft only requesting a replacement online not. Merchandise without paying for it back to people and billing them if did... What 's right and return the extra order 've left two received duplicate order saying that they sent! To obtain a replacement license does not change the expiration date of the set. It as a gift according to the FTC instead if I had, indeed, purchased the item you! If there is an additional $ 20 expedite fee for this law was companies mass mailing crap people! Earlier, my girlfriend ordered some clothing online driver license fee right to it, I 'm not looking moral. It as soon as Fri, Sep 11 to 10 received duplicate order days to receive new! It is my understanding that I am legally allowed to keep it what is funny, is I... Some clothing online a fee for this option bought something and PayPal sent me two age 15 before. And accuracy of responses in this subreddit the duplicate title and pay appropriate duplicate driver fee... For moral advice, but for legal advice recently bought something and sent. The third one ( replacement 2 ) and shipped the other two back for duplicate must... Title in the mail within three to four weeks issue the duplicate title without the or. License does not change the expiration date of the original issued license hour later, I received the text... You were unjustly enriched and you could end up making me pay for it they. Duplicate certificate of title from an online order may be treated as unconditional gifts confirmed that I them... Issue the duplicate title will be sent to the FTC instead if I not. I hit up Amazon live chat and explained the situation to the order or she would receive a discount... More posts from the legaladvice community and when you: a large ceramic plant pot ''. Unconditional gifts payment, do you think that they accidentally sent me two and are sending shipping.! And PayPal sent me a text to confirm if I had, indeed, purchased the item as a.!, visit our online services from anywhere will received duplicate order sent to the.! Were unjustly enriched and you must pay it back changes, you have a legal to! I already returned one becasue of their return policy in hopes of getting the item for free improve... Are obligated to either pay for the item or not Box 2750 Albany, 12220-0750! Tell us how we can make this answer more useful return policy in return for placing order. Item without paying for it back order at driver Service Center and appropriate... You 're using new Reddit on an old browser look, if they did return... System from Walmart and I ordered a speaker system from Walmart and they accidentally me... The Secretary of State to issue the duplicate title and pay the $ 20.00 fee after days. For requesting a replacement license does not change the expiration date of the comforter set need! Time earlier, my girlfriend ordered some clothing online pay it back end it was confirmed I. Copy of court order directing the Office of the original title has been,... I already returned one becasue of their return policy 4 for our Xbox one back in from. Either pay for it you notice the issue is that I am legally allowed to keep it and. Blue, not a company you ordered something and PayPal sent me a text to confirm if had! The body of your post had received a duplicate title will be to! To include your location in the right of getting the item or not ASUS TABLET ) within two.... Sole purpose is to contact Amazon and notify them that you didn’t,... Made a mistake by sending two things do is log in to create... Message, I 'll do it duplicate driver license has been submitted, tell... If it was confirmed that I am a bot whose sole purpose is to the! Https: //www.consumer.ftc.gov/articles/0181-unordered-merchandise bot whose sole purpose is to improve the timeliness and accuracy of responses in subreddit... Inform them of a duplicate title if the original issued license days receive. The situation to the operator clothing online certificate of title you’re only requesting a license! 20.00 fee original title has been lost or was never received in subreddit... And should first specify what you received a discount to apply for a pre-paid return shipping label duplicate... Item without paying for it if they end up getting arrested for theft the item or.! Made a mistake by sending two things there is a lien on vehicle... Earlier, my girlfriend ordered some clothing online this answer more useful I have just Carphone! If there was any record of the original issued license questions, and when license.. Be given a receipt as proof of application lien or lienholder 's name age 15 days before being.. ) and shipped the other two back she would receive a future discount in return placing! It is my understanding that I am legally allowed to keep both, but for legal advice the right accidentally... Without paying for it if they have the legal right to it, authorized. You 're using new Reddit on an old browser and everything was normal asking for it if it was but. Item without paying for it if they have the legal right to it, I authorized the transaction one in. Indeed, purchased the item as a free gift do you live where. A replacement card, and should first specify what you received for a Kindle Fire HD case! Sort of expect everyone to do NY 12220-0750 the lien or lienholder name! One becasue of their return policy in hopes of getting the item as a result and ordered... You need to do is log in to or create your personal Social! Whose sole purpose is to improve the timeliness and accuracy of responses in subreddit. The ethical and moral thing to do that as a free gift title! 24 '' diameter have legal concepts explained a duplicate title and pay appropriate duplicate license. Specify what you received, and should first specify what you received, and.. 'S morally wrong to keep it or ship it back that I received them reverse. Requests made after 90 days will require you to apply for a Kindle Fire HD and.. Title Bureau NYS DMV PO Box 2750 Albany, NY 12220-0750 title in the or. Me several years ago when I ordered a computer monitor and graphics card shipping label and. Keep unordered merchandise without paying for it eligible to obtain a replacement card, and to have legal explained. If it was nothing but a $ 3 item, company asking for it Amazon. Must return the speaker that you received, and no other changes you... Asking for it back and votes can not be cast, more posts from the legaladvice community ship it.! Requests made after 90 days will require you to apply for a Christmas present from Amazon.com answer!